Only certain types of credits in your SwapMyCoupon account are eligible for withdrawal. These include:

• Credits earned from selling a coupon listed and sold by the user.

• Credits purchased through direct payment methods (e.g., bank transfer or UPI).

Important: Credits earned through platform activities such as:

• Refer-and-Earn Program

• Daily Sign-In Rewards

are considered bonus or promotional credits and cannot be withdrawn or converted to cash.

Eligible users can request a withdrawal through the “Withdrawal” page located in their user dashboard. Steps:

• Navigate to User Dashboard > Withdrawal Page.

• Review your Available Withdrawal Balance.

• Fill out the Request Withdrawal Form, including:

• Amount to Withdraw (must be ≤ available withdrawal balance)

• Account Holder Name

• Bank Account Number

• IFSC Code

• Submit the request.

All withdrawal requests undergo verification for authenticity and eligibility. They will be processed within 5-7 working days. Timeline may vary based on request complexity.

Users will be notified via email or dashboard on status updates (e.g., Approved, Rejected, or Pending).

• Incorrect/incomplete bank details may cause delays or rejections.

• Fraudulent/suspicious activity may lead to account review or withdrawal suspension.

• SwapMyCoupon.com may request additional KYC to comply with financial regulations.

Promotional credits are not eligible for withdrawal. This includes:

• Daily Sign-in Credits

• Referral Program Bonuses

• Contest, giveaway, or promotional credits

These are meant only for coupon purchases or swaps within the platform.

Approved withdrawals may be subject to non-refundable platform fees, including:

• Transaction fees

• Processing/payment gateway fees

• Service commissions

SwapMyCoupon.com reserves the right to amend this Withdrawal Policy at any time, with or without notice. Continued use of the platform means you accept the updated terms.

Email: support@swapmycoupon.com

Support Page: https://www.swapmycoupon.com/support

Support Hours: Monday – Friday, 9:00 AM – 6:00 PM IST

We’re committed to building a secure, transparent platform. Thank you for being a part of our community.